If you have a problem with your property that requires a repair, please head over to our report a repair page.
Hopefully you will be able to find the answers that you seek on our FAQ page, or by using the search bar at the top of the screen, but if the information you seek is not there, please contact us.
New Vision Homes aims to provide a quality housing service to residents at every opportunity. However we recognise that we will not always get it right. If you wish to make a formal complaint about any aspect of the service we provide, please visit our complaints page this page which details our complaints procedure.
During the Coronavirus outbreak we ask that you only contact us by telephone in the case of an emergency - please use one of our other contact methods for all non-urgent matters
Our 24 phone line is 0300 373 0373 Please chose
Option 1 for repairs
Option 2 to make a payment
Option 3 to talk to an income officer
Option 4 to talk to a housing manager
Either send us a DM or tag us @nvhwoking and we will get back to you as soon as we can.
If you need to visit us, our office hours are 9am to 4:45 Monday to Friday. Please make an appointment before visiting us as we cannot guarentee availability of our officers.
You can also write to us
New Vision Homes